Kelvin Electric Privacy Policy
Effective Date: June 1, 2025
Kelvin Electric values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, contact us, or receive communications from us via SMS.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, phone number, email address, job site address, and service/project details.
Website Data: When you visit our website, we may collect technical data such as IP address, browser type, referral source, and pages visited.
Tracking Tools: We may use tools like Google Analytics, Facebook Pixel, and other tracking technologies to understand how visitors use our site and to improve our services.
Form Submissions: Information you provide when filling out a contact form or requesting a service may be stored securely.
2. How We Use Your Information
Your information is used to:
Communicate with you regarding your projects, estimates, and services
Send SMS messages about appointment reminders, service updates, promotional offers, and estimate follow-ups
Respond to inquiries submitted through our website
Improve our website and customer experience
Comply with legal requirements
3. SMS Communications
By providing your phone number, you consent to receive text messages from Kelvin Electric. These may include appointment reminders, promotional offers, estimate follow-ups, service updates, and responses to inquiries.
Message frequency may vary (typically 4–6 messages per quarter).
Standard message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or call us at (405) 237-5683.
We do not share opt-in data or SMS consent with third parties.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website or business, but only under strict confidentiality agreements.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. These may include:
Google Analytics
Facebook Pixel
Embedded content (e.g., YouTube videos, Google Maps)
Cookies for remembering your preferences or login sessions (if applicable)
You can adjust your browser settings to disable cookies, but this may impact your website experience.
6. Data Security
We take reasonable measures to protect your information. However, no transmission over the internet is completely secure. Use of the website and SMS services is at your own risk.
7. Your Rights
You may:
Request to view or delete your personal information
Opt out of SMS messaging at any time
Contact us to update your information
To do so, contact kelvinelectricok@gmail.com or call (405) 237-5683.
8. Updates to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be posted on this page with the effective date at the top.